Privacy Policy

Last Updated: April 22, 2026

Jump Forward Media (“JFM,” “we,” “us,” or “our”) is committed to protecting the privacy and security of the information we collect. This Privacy Policy describes how we collect, use, and safeguard personal information obtained through our lead generation services, our website, and our integrations with third-party platforms like GoHighLevel and Zenoti.

By using our Service, you consent to the data practices described in this policy.


I. INFORMATION WE COLLECT

1. Personal Information Provided by You We collect information that you voluntarily provide when you interact with our advertisements on Meta (Facebook/Instagram), Google, or our landing pages. This includes:

  • Name, email address, and phone number.
  • Payment information (collected via Stripe for A2P verification or service fees).
  • Any other information you submit via lead forms.

2. Information Collected via Technology We use cookies, pixels, and tracking technologies to analyze ad performance and website traffic. This includes IP addresses, browser types, and referring URLs.


II. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Facilitate lead delivery to our clients (e.g., Hand & Stone franchise locations).
  • Process payments and A2P verification through our secure partner, Stripe.
  • Sync lead data with business management software (e.g., Zenoti) via secure API.
  • Communicate with you regarding services, support, or marketing.

Data Integrity Guarantee: JFM acts as a service provider for our clients. We do not sell, rent, or remarket lead data to any third-party businesses. Leads captured for a specific client are used exclusively for that client’s business purposes.


III. THIRD-PARTY DISCLOSURES & SUB-PROCESSORS

To provide our services, we share data with the following categories of providers:

  • CRM Infrastructure: GoHighLevel (Data storage and management).
  • Payment Processing: Stripe (PCI-DSS Level 1 Compliant). We do not store raw credit card data on our servers.
  • Business Integration: Zenoti (Appointment and CRM syncing).
  • Communication Platforms: Providers used for SMS and Email delivery (A2P).


IV. SMS & MOBILE COMMUNICATION

By providing your phone number, you consent to receive communications (including via SMS/A2P) related to the service you requested. You may opt-out at any time by replying STOP to any message received.


V. DATA SECURITY

We implement industry-standard security measures, including:

  • Encryption: Data is encrypted at rest and in transit (SSL/TLS).
  • Access Control: Access to client data is restricted to authorized JFM personnel via Multi-Factor Authentication (MFA).
  • Logical Segregation: Each client’s data is maintained in isolated sub-accounts to prevent cross-access.


VI. CHILDREN’S PRIVACY

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.


VII. CONTACT US

For questions regarding this policy or to exercise your data rights (access, correction, or deletion), please contact:

Jump Forward Media 1151 Savoy Street San Diego, CA 92107 Email: support@jumpforwardmedia.com